Market Overview
The Managed Print Service (MPS) Market continues to demonstrate strong momentum, with a valuation of USD 49,516 million in 2024 and an expected expansion to USD 101,597 million by 2032. This growth, backed by a CAGR of 9.4%, reflects the increasing demand for optimized print environments and secure, cost-effective document handling. MPS has evolved from a basic print management tool into a critical business service with integrated software, analytics, and automation.
Organizations are no longer viewing print services as a standalone function but as an essential part of digital transformation and infrastructure modernization. In a hybrid working world, where security, mobility, and efficiency are paramount, MPS offers the flexibility to manage complex workflows and document lifecycles. Enterprise and government sectors are prioritizing unified print platforms to reduce IT workloads and ensure business continuity.
Sustainability goals are also influencing the adoption of MPS, with a growing emphasis on energy-efficient devices, paper reduction, and real-time monitoring of resource usage. Cloud-based deployment models are becoming the norm, allowing remote management of geographically dispersed printers. As digital workplaces continue to evolve, managed print services are helping businesses gain deeper insights into printing behaviors while ensuring regulatory compliance and operational resilience.
Read full report: https://www.credenceresearch.com/report/managed-printing-services-mps-market
Market Drivers
Workplace Modernization and Automation
The shift toward digitized and automated workplaces has been a major catalyst for the MPS market. Businesses are moving away from fragmented, manual printing practices to adopt fully automated document environments. MPS enables seamless integration with other enterprise systems, including enterprise resource planning (ERP) and customer relationship management (CRM) platforms. This not only enhances efficiency but also provides a more holistic view of document usage across the organization. Automated workflows help eliminate bottlenecks, reduce employee downtime, and support fast-paced operations in high-volume sectors such as manufacturing, retail, and finance.
Demand for Centralized Print Management
Enterprises are increasingly seeking centralized control over print infrastructure to streamline operations and minimize errors. MPS offers centralized dashboards and remote monitoring tools that allow IT administrators to manage multiple printers, locations, and users through a single interface. This centralization helps enforce print policies, track usage metrics, and implement cost-saving strategies across the organization. The added visibility enables businesses to optimize fleet deployment and prevent underutilization of devices. As a result, centralized MPS solutions are becoming a core part of enterprise IT strategies.
Growing Awareness of Environmental Impact
The environmental footprint of printing—paper consumption, energy use, and waste—has become a major concern for organizations. MPS addresses this by promoting double-sided printing, enforcing quotas, and enabling digital document routing. Many providers now offer carbon-neutral print services and recycling programs as part of their value proposition. With businesses under pressure to meet sustainability targets and adhere to green certifications, MPS is emerging as a practical way to align environmental goals with day-to-day operations. Enterprises are not only saving costs but also enhancing their reputation through responsible resource management.
Rising Print Security Requirements
Security breaches related to document access and unauthorized printing have drawn attention to vulnerabilities in traditional print setups. MPS platforms now come equipped with robust security features, including pull printing, user authentication, and secure print release mechanisms. These solutions ensure that sensitive documents are only accessed by authorized personnel. Industries like legal, banking, and defense require stringent document control, making advanced print security a key decision factor. Additionally, MPS helps enforce data protection regulations, ensuring businesses remain compliant with global and regional privacy laws.
Market Challenges
Slow Adoption Among Traditional Enterprises
Despite technological advancements, many traditional businesses remain resistant to adopting managed print services. Concerns around disruption to current workflows, lack of technical expertise, and skepticism about ROI contribute to the slow uptake. These enterprises may rely on outdated legacy systems that require significant overhaul before MPS can be implemented. Convincing decision-makers to invest in digital print infrastructure continues to be a challenge in conservative market segments.
Limited Customization for Niche Needs
Not all MPS offerings are flexible enough to cater to industry-specific requirements. Small businesses or niche sectors with specialized workflows often find that standard packages fall short of expectations. While larger vendors are developing modular solutions, limited customization options and rigid pricing structures can deter adoption. Organizations seeking highly tailored document handling solutions may find themselves constrained by off-the-shelf MPS platforms.
Concerns Over Cloud Security
Although cloud-based MPS is gaining traction, some organizations remain wary of data privacy and security risks associated with cloud environments. High-profile data breaches have made enterprises more cautious about storing or transmitting sensitive print jobs over cloud networks. Without robust encryption, compliance controls, and secure connectivity, cloud MPS adoption can be hindered, especially in regions with strict data residency laws.
Vendor Dependency and Contractual Rigidities
Long-term service contracts and proprietary technologies can create a sense of dependency on MPS vendors. Organizations locked into multi-year agreements may struggle with limited scalability or feature expansion if their provider doesn’t evolve with their needs. Inflexible SLAs and unclear service terms can also lead to dissatisfaction. Businesses are now demanding more agile, transparent partnerships from their MPS providers to avoid lock-in risks.
Market Opportunity
Integration with Document Management Systems (DMS)
The growing demand for seamless document lifecycle management is opening new doors for MPS providers. By integrating with Document Management Systems (DMS), MPS platforms can deliver end-to-end solutions—from printing to archiving and secure digital storage. This synergy reduces paper dependency and improves traceability. Vendors that offer integrated solutions will be well-positioned to win enterprise contracts, especially in compliance-driven industries.
Hybrid Cloud Deployment Models
While cloud adoption continues to rise, many organizations are adopting hybrid models that balance cloud agility with on-premise control. This creates an opportunity for MPS vendors to develop flexible platforms that function across both environments. Enterprises can use cloud tools for remote monitoring while retaining sensitive print operations on-site. The hybrid MPS model supports scalability, security, and cost-efficiency, especially in multi-branch organizations.
Expansion into Mid-Tier and SME Segments
Managed print services are no longer reserved for large corporations. With simplified deployment options and subscription-based pricing, MPS is now becoming viable for mid-sized businesses and SMEs. These organizations often lack dedicated IT teams and benefit greatly from outsourced print management. Vendors that design entry-level packages with scalable features can tap into this large and underserved segment.
Analytics-Driven Service Optimization
Advanced analytics is transforming the MPS value proposition. Real-time data collection on device usage, print volumes, and service incidents allows providers to proactively manage print environments. Predictive maintenance, usage forecasting, and behavior insights lead to smarter decision-making. Businesses can benchmark performance across departments and optimize operations continuously. MPS platforms with strong analytics capabilities are likely to see increased adoption as data becomes a strategic asset.
Market Segmentation
By Channel:
- Printer/Copier Manufacturers
- Channel Partners/Core MPS Providers
By Deployment:
- On-Premise
- Cloud-Based
By Enterprise Size:
- Small and Medium-Sized Enterprises (SMEs)
- Large Enterprises
By End-Use:
- BFSI
- Healthcare
- Education
- Legal
- Government
- Retail
- IT and Telecom
- Manufacturing
- Others
By Region:
- North America
- U.S.
- Canada
- Mexico
- Europe
- UK
- France
- Germany
- Italy
- Spain
- Russia
- Belgium
- Netherlands
- Austria
- Sweden
- Poland
- Denmark
- Switzerland
- Rest of Europe
- Asia Pacific
- China
- Japan
- South Korea
- India
- Thailand
- Indonesia
- Vietnam
- Malaysia
- Philippines
- Taiwan
- Rest of Asia Pacific
- Latin America
- Brazil
- Argentina
- Peru
- Chile
- Colombia
- Rest of Latin America
- Middle East & Africa
- GCC Countries
- South Africa
- Rest of the Middle East and Africa
Regional Analysis
North America maintains its leadership position in the Managed Print Service market, fueled by widespread digital infrastructure, strong IT spending, and high levels of enterprise automation. The United States remains the largest contributor, with corporations embracing cloud-based printing, analytics, and security-integrated solutions. Canada’s growing emphasis on sustainability and workflow efficiency is further pushing MPS adoption, especially in education and healthcare sectors. The mature regulatory environment across the region is encouraging organizations to adopt secure and compliant print ecosystems.
In Europe, countries like Germany, the UK, France, and the Netherlands are showing steady growth driven by strict data privacy regulations, including GDPR, which influence how documents are managed, shared, and stored. Environmental sustainability is a key concern, prompting enterprises to invest in green printing technologies offered by MPS vendors. Public and private sector demand is rising for centralized print solutions that support hybrid work models and offer measurable energy-saving metrics.
Asia Pacific is witnessing rapid adoption of managed print services, particularly in countries such as China, India, Japan, and South Korea. A growing population of SMEs, increasing digital literacy, and active government investment in e-governance projects are driving growth. Cost-sensitive markets are favoring subscription-based MPS offerings, while large enterprises are transitioning toward integrated platforms that unify cloud, mobile, and secure print capabilities.
Latin America presents an emerging opportunity, with countries like Brazil, Chile, and Colombia increasing their IT investments and digital transformation initiatives. As remote work gains popularity and print infrastructure becomes more dispersed, MPS solutions are being deployed to unify and control operations. Language support, regional customization, and economic scalability are important factors for success in this region.
The Middle East & Africa region is also experiencing a growing shift toward managed print services. The UAE and Saudi Arabia lead adoption, with national transformation plans emphasizing digital government and paperless operations. In South Africa, demand is growing in public education and healthcare for reliable, cost-effective document management. As digital maturity increases, the region is expected to become a strategic focus for global MPS vendors seeking expansion.Ask ChatGPT
Top Companies
- Sharp Corporation
- HP Inc.
- Canon Inc.
- Xerox Corporation
- Toshiba Tec Corporation
- Ricoh Company, Ltd.
- Konica Minolta, Inc.
- Lexmark International, Inc.
- Brother Industries, Ltd.
- Kyocera Document Solutions Inc.
Future Outlook
- Cloud-first MPS solutions will dominate enterprise deployments with scalable, remote access features.
- AI-powered predictive tools will enable real-time monitoring, proactive maintenance, and usage forecasting.
- Industry-specific MPS offerings will grow across healthcare, education, legal, and retail verticals.
- Zero-trust architecture will drive next-gen print security in compliance-heavy industries.
- Sustainable print practices will become central to ESG-driven procurement decisions.
- Subscription-based models will expand to include value-added services and upgrades.
- Remote and hybrid work trends will fuel demand for mobile printing and virtual print queues.
- Data analytics and dashboards will become a standard for performance tracking and SLA management.
- SMEs will increasingly adopt affordable MPS packages tailored to minimal IT resources.
- Vendor partnerships with cloud and software providers will define the future MPS ecosystem.
Read full report: https://www.credenceresearch.com/report/managed-printing-services-mps-market
